Data Protection

1. Introduction

Dee’s Specialist Healthcare is committed to protecting the privacy and security of personal information collected through its website. This data protection write-up outlines our practices regarding data collection, use, disclosure, and security.

2. Data Collected

  • Personal Information: Name, contact details, date of birth, gender, and other relevant demographic information.
  • Health Information: Medical history, diagnoses, treatment plans, medications, and other health-related data.
  • Financial Information: Payment details for services rendered.
  • Online Tracking Data: Cookies and similar technologies to enhance user experience and collect website usage data.

3. Data Usage

  • Providing Healthcare Services: To deliver requested healthcare services, including appointments, consultations, and treatments.
  • Communication: To communicate with patients, including appointment reminders, test results, and billing information.
  • Marketing and Promotions: With explicit consent, to send promotional materials about healthcare services and products.
  • Website Improvement: To analyse website usage data to enhance user experience and website functionality.

4. Data Sharing

Dee’s Specialist Healthcare may share personal information with:

  • Healthcare Providers: To coordinate care and ensure continuity of treatment.
  • Law Enforcement: In response to lawful requests or to protect public safety.

5. Data Security

Dee’s Specialist Healthcare implements robust security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:  

  • Access Controls: Limiting access to personal information to authorised personnel.
  • Data Encryption: Encrypting sensitive data both at rest and in transit.
  • Network Security: Implementing firewalls and intrusion detection systems.
  • Employee Training: Conducting regular training on data protection and security best practices.

6. Data Retention

Dee’s Specialist Healthcare retains personal information for as long as necessary to fulfil the purposes for which it was collected and in accordance with applicable legal requirements.  

7. Data Subject Rights

Individuals have the right to:

  • Access their personal information.
  • Request correction of inaccurate information.
  • Request erasure of their personal information.
  • Object to processing of their personal information.
  • Restrict processing of their personal information.
  • Data portability.

To exercise these rights, please contact us at [email protected]

8. Website Cookies

Dee’s Specialist Healthcare uses cookies to enhance user experience and collect website usage data. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Dee’s Specialist Healthcare does not knowingly collect personal information from children.

10. Changes to this Policy

Dee’s Specialist Healthcare may update this data protection write-up from time to time. Any changes will be posted on our website.

11. Contact Information

For questions or concerns about this data protection write-up, please contact us